Ready; No idle devices are available
I'm new to Symantec Backup Exec as I've taken over the duties of someone else that left the company. The problem that I'm having is I can't get Backup Exec to backup anything, not to tape, not to a shared drive, etc.. Logically I would have thought the issue was that the previous employee had used his account for all Symantec functions, I was able to change his account information for all the services and the connection to the server. Everything appears to be fine, I'm able to do a Test Run without any problems but when I go to do a backup I don't receive any alerts I just get a message that says "Ready; No Idle devices are available". Same result no matter where I try to backup to. Anyone seen this before, have any suggestions of how I can fix it? We're using Backup Exec 2012 S1a. Thanks28KViews1like11Comments
Backup exec management services could not be started
I am facing issue in Backup exec 2014. When i started backup exec console then it first ask for credentials and then gave an error "Backup exec management services could not be started. Backup exec database is offline, turn it online then restart backup exec services" i re install the backup exec 2014 but still have the same issue. Platform consist of Windows server 2008 R2 standard and also it consist of SQL 2008 which is running by client but Backup exec database use its built in database.Solved22KViews1like14Comments
V-79-57344-41488 this backup cannot be used for conversion
Hi I am getting this error on Backup Exec 15 only on the System State Job: V-79-57344-41488 - Due to one or more errors in \\SERVERNAME.misc.local\System?State, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore. V-79-57344-33928 - Access Denied. Cannot backup directory \ and its subdirectories. Only System State is selected on the selection list There is a Full and Incremental AOFOis switched on Does anyone have any ideas?18KViews0likes16Comments
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Running Backup Exec 12.0 Small Business Server Suite Rev. 1364 og getting random failing file data-backupjobs with error code E000FED1: Backup- E: DataV-79-57344-34110 - AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status. Check the Windows Event Viewer for details. Writer Name: Event Logs, Writer ID: {EEE8C692-67ED-4250-8D86-390603070D00}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9). Writer Name: Windows Internet Name Service, Writer ID: {F08C1483-8407-4A26-8C26-6C267A629741}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during thaw operation (10). When runningVSSADMIN LIST WRITERS - command from prompt I'm given the following output: C:\Documents and Settings\xxx>VSSADMIN LIST WRITERS vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001 Microsoft Corp. Writer name: 'System Writer' Writer Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Instance Id: {e1eae7cb-e621-4ab2-ba63-e5a534cc5e7a} State: [1] Stable Last error: No error Writer name: 'FRS Writer' Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29} Writer Instance Id: {51359454-ca5e-44f2-bbde-6fd81712dcc1} State: [1] Stable Last error: No error Writer name: 'SqlServerWriter' Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a} Writer Instance Id: {dc2f12b7-d951-41ba-8724-bc474e7a5f7e} State: [1] Stable Last error: No error Writer name: 'MSDEWriter' Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277} Writer Instance Id: {5cb6d93a-bb72-4a0d-b90b-e6174402c580} State: [1] Stable Last error: No error Writer name: 'WINS Jet Writer' Writer Id: {f08c1483-8407-4a26-8c26-6c267a629741} Writer Instance Id: {a0bbbb7a-8d3d-47ae-93b2-7f7e008365d0} State: [10] Failed Last error: Retryable error Writer name: 'NTDS' Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757} Writer Instance Id: {3be2277a-66e1-43f1-a484-446320b9681f} State: [1] Stable Last error: No error Writer name: 'COM+ REGDB Writer' Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f} Writer Instance Id: {23e6136d-6943-4108-90cb-a40089bad1b9} State: [1] Stable Last error: No error Writer name: 'Registry Writer' Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485} Writer Instance Id: {8ae68311-ead2-4af4-8009-874337783ecc} State: [1] Stable Last error: No error Writer name: 'Event Log Writer' Writer Id: {eee8c692-67ed-4250-8d86-390603070d00} Writer Instance Id: {bc0eb6b5-835b-4a97-a8d0-7ba5f6db426e} State: [1] Stable Last error: No error Writer name: 'IIS Metabase Writer' Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366} Writer Instance Id: {8a3a101e-0dfd-46a2-9334-8ac0d57bf929} State: [1] Stable Last error: No error Writer name: 'WMI Writer' Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Writer Instance Id: {af7bf8db-a57e-47a8-a0b5-3a754d46f58a} State: [1] Stable Last error: No error The following warnings and errors is shown in Windows Event Viewer: Event Type: Error Event Source: ESENT Event Category: ShadowCopy Event ID: 2004 Date: 09-10-2012 Time: 01:09:09 User: N/A Computer: SERVER01 Description: wins (3316) Shadow copy 13 time-out (70000 ms). Event Type: Warning Event Source: VSS Event Category: None Event ID: 12290 Date: 09-10-2012 Time: 01:09:29 User: N/A Computer: SERVER01 Description: Volume Shadow Copy Service warning: ESENT ERROR {f08c1483-8407-4a26-8c26-6c267a629741} WINS Jet Writer: -2402. hr = 0x00000000. Event Type: Error Event Source: Backup Exec Event Category: None Event ID: 34113 Date: 09-10-2012 Time: 06:20:30 User: N/A Computer: SERVER01 Description: Backup Exec Alert: Job Failed (Server: "SERVER01") (Job: "MANDAG-DATA") MANDAG-DATA -- The job failed with the following error: A failure occurred querying the Writer status. The data selected for the backup-job is pure files and System State. The server is a Windows Small Business Server 2003 SP2.Solved18KViews1like12Comments
Backup Jobs are getting failed with V-79-57344-41488 - Due to one or more errors in \\server\E:, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore.
Hello All, We are using Backup Exec 2014 SP2 In a Windows 2012 R2 server as a media server and taking backups of the Clients through Remote agent. Few are windows 2008 server and one of them is Windows 2012 R2 server. The issue started with the Win2012 R2 remote agent while backing up the backup is getting failed for the drives with the above mentioned error.The files are normal flat files. Media Server : Windows 2012 R2 64 bit Remote Agent : Windows 2012 R2 64 bit I have tried to take backup of those problematic folder through WIndows server backup however it got successful in that case. The account which we are using for taking backup is domain user however its been added to remote agents local admin too.But no luck. Would appreciate if any wrokariound or solution can be provided except asking for upgrade it to BE 15 ;) .Solved17KViews0likes10Commentsall devices stuck at "discovering devices
I have an issue with my media servers where all devices get stuck at "discovering devices" and service restart or reboot of the server. We are running BE2010R3 on windows server 2008r2 platform. I know back in the day there was a regedit for diodrivers as a temp fix, but need to get this resolved permanently ASAP.Solved16KViews1like5Comments
Backup Exec 2014_TCP error code 10061: no connection could be made because the target machine actively refused
Hi everyone I need some help. I have installed Symantec Backup Exec 2014 on a Windows Server 2012 R2 Std. I have use the local administrator account for the installation and the login. The installation have been quite easy. However, when I start Backup Exec 2014 it always give me an error msg: "Could not connect to net.tcp//[server_name]:50104/BEMService/ServerData. The connection attempt lasted for a time span of 00:00:02.0002511. TCP error code 10061: No connection could be made because the target machine actively refused it [server_ip]:50104." I have found that some users have posted this problem on the forum. I have try to have a look about the solution proposed in the forum. Like creating a new rule in the Firewall setting, I have also disable the firewall. The problem is still there. I have noticed that some services is not started. Unfortunately, I cannot start them. They always give error message like: "Error 1068: The dependancy service or group failed to start". The services are: Backup Exec Remote Agent for Windows Backup Exec Agent for Browser Backup Exec Device & Media Service Backup Exec Job Engine Backup Exec Management Service Backup Exec Server I have try tochange the services execute path using administrative command in windows environment,the problem is still the same. Can someone help me please ... Thanks.Solved16KViews1like6CommentsBackup exec 15 stuck on Discovering resources
Hello, I have a problem that 2 servers can't backup, Status "discovering resources" and the job does not do anything. I can't cancel it or hold it, looks like backup exec is stuck. I can't stop or restart services.WhenI stop "Job engine" process, servicealso stops and then I can restart all services, jobs restarts and same issue persists. I tried repair installation from program and features, repair database with BEUtility, restart whole server nothing helped. Day before everything was fine and day after it got stuck. Very strange. Backup exec is installed onVMWareVspherevirtual machine, Windows Server 2008 R2 Backing up Windows Server 2008 R2 Any suggestions?14KViews1like29Comments
Tape Drives Offline!
I have an attached tape library which has been working well for a few months since we installed it. It has 4 tape drives inside. Today 1 drive went offline. Then another. And this afternoon a 3rd one went offline. When I bringa driveonline via the All Storage GUI, it falls back offline in a few minutes. If I run a cleaning job to clean the tape (just in case that was the issue) it goes offline while trying to clean.Solved10KViews2likes6Comments
Ready; No idle devices are available
I'm new to Symantec Backup Exec as I've taken over the duties of someone else that left the company. The problem that I'm having is I can't get Backup Exec to backup anything, not to tape, not to a shared drive, etc.. Logically I would have thought the issue was that the previous employee had used his account for all Symantec functions, I was able to change his account information for all the services and the connection to the server. Everything appears to be fine, I'm able to do a Test Run without any problems but when I go to do a backup I don't receive any alerts I just get a message that says "Ready; No Idle devices are available". Same result no matter where I try to backup to. Anyone seen this before, have any suggestions of how I can fix it? We're using Backup Exec 2012 S1a. ThanksV-79-57344-41488 this backup cannot be used for conversion
Hi I am getting this error on Backup Exec 15 only on the System State Job: V-79-57344-41488 - Due to one or more errors in \\SERVERNAME.misc.local\System?State, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore. V-79-57344-33928 - Access Denied. Cannot backup directory \ and its subdirectories. Only System State is selected on the selection list There is a Full and Incremental AOFOis switched on Does anyone have any ideas?