NetBackup 7.6.0.2 (NetBackup 7.6 Maintenance Release 2) is now available!
(Crossposted from the Netting Out NetBackup blog) I’m extremely happy to announce that NetBackup 7.6.0.2 is now Generally Available! NetBackup 7.6.0.2 is our first maintenance release for the NetBackup 7.6 line ("7.6.0.1" was our "7.6 GA" release). This release contains fixes to 568 issues including resolutions for most commonly downloaded EEBs, customer escalations, and critical internally found defects. 7.6.0.2 also provides several critical security fixes and many high-demand proliferations to our customers. The significant content of this release is: Almost 200 customer-related defect fixes, including 12 issues highlighted in the 7.6 Late Breaking News Security fixes - most notably, removal/update of all components making use of an OpenSSL version potentially affected by "Heartbleed" Parity with 7.5.0.7 - if you were still waiting for a 7.5.0.7 fix to make it into the 7.6 line, here's your update! Proliferations: Oracle 12c Hyper-V 2012 R2 w/File level GRT VDDK 5.5 (I understand that some of you are interested in this one!) FT Media Server SLES 11 SP3 BMR Proliferations (Solaris 11.1, Suse 11 SP2/SP3, Windows 2012/8, RHEL6 XEN) Features Amazon Cloud Non-US Regions Support (7.5 line parity) To download 7.6.0.2, please visit the following page: NetBackup 7.6.0.2 Download Links http://symantec.com/docs/TECH214999 This is a MAINTENANCE Release for NetBackup (as opposed to a Release Update) - it can ONLY be applied on top of NetBackup 7.6 GA. (If you are currently running 7.0, 7.0.1, 7.1, 7.1.0.x, 7.5 OR 7.5.0.x, you will need to upgrade to 7.6 GA before you can apply 7.6.0.2.) To check to see if your particular Etrack is resolved in NetBackup 7.6.0.2, please refer to these Release Notes and our updated EEB guide: NetBackup 7.6.0.2 Release Notes http://symantec.com/docs/DOC6840 Symantec NetBackup 7.6 Emergency Engineering Binary Guide http://symantec.com/docs/DOC6085 The NetBackup 7.6 Late Breaking News has also been updated to reflect newly released fixes in 7.6.0.2 for some of our highest visibility issues: NetBackup 7.6 Late Breaking News http://symantec.com/docs/TECH199999 Bookmark the NetBackup Product Landing Page to have these links and many more useful links handy: http://go.symantec.com/nb --
General database backup error troubleshooting
When troubleshooting database backups, it is important to remember that a database backup is in principle an user initiated backup, so the backup is actually started from the client by the script/database backup api. The database backup is more sensitive to name resolution than file backup, partly because of the above Places to look for information/things to do: The activity monitor, probably where you would see the error first. Talk with your DBA <- This is a very very important step!! The bphdb log folder which gives the script exit status, environment information and other things there can help figure out what the issue is. The dbclient log folder with 777 permission which gives detailed information about the backup done by the database api e.g. rman The database api's log e.g. rman messagelog The database's log e.g the alert log for Oracle The OS system logs, but often this a copy of the messages from the database's logs If none of this gives an indication of the problem run the script from a prompt if possible, as this might give an output not catched by any of the logs In case of layered scripts like Oracle, first run the cmd/shell script as administrator/root, then run the rman script as administrator/oracle user Sometimes it is necessary to run the scripts one line of time to catch the error In my experience this approachenables you to find most of the issues with the database backupsGeneral connectivity troubleshooting (status 23,24,25,58, often 6 )
General connectivity troubleshooting (status 24,25,58 and often database error 6 too) Check forward & reverse name lookup between master, media & client with nslookup Create bcpd folder on the client run bpclntcmd -self and bpclntcmd -pn on the client, the -pn option should give a reponse from the master Run bptestbpcd -client <clientname> -debug from master & media servers, they should give status 0 if the bptestbcpd give a status different from 0 check the bpcd log on the client and firewall opennings
Things to consider when Troubleshooting NetBackup
Hi All, Updated to add that this document has now been released as a Technote. A couple of alterations have also been made. http://www.symantec.com/docs/TECH209090 I hope the attached document may be of interest. It is an attempt to highlight the differnt areas that may be considerend when investigatting an issue. There is not really any right/ wrong answers, so I'm not currently looking at making any major changes. The idea is more of a demonstration of how you 'might' tackle an issue, it is up to the individual to 'fine-tune' the exact methods they use. Many thanks, MartinNetBackup 7.6.0.4 (NetBackup 7.6 Maintenance Release 4) is now available!
(crossposted from the Netting Out NetBackup blog) I’m extremely happy to announce that NetBackup 7.6.0.4 is now Generally Available! NetBackup 7.6.0.4 is our latest maintenance release for the NetBackup 7.6 line. This release contains fixes to 262 issues (bringing our total to over 1100!) including resolutions for most commonly downloaded EEBs, customer escalations, and critical internally found defects. 7.6.0.4 also provides several critical security fixes and many high-demand proliferations to our customers. The significant content of this release is: Over 120 customer-related defect fixes, including nine 7.6.0.3 issues highlighted in the 7.6 Late Breaking News Proliferations: MSC - W2012 MSCS EV 11 BMR AF Disk Support Features: Increasing FT Pipes for FT Media Server Java UI password encryption JRE update (7u55) Tomcat update (7.0.54) Tomcat vCenter Plugin 6.0.41 changed due to display issues in OpsCenter addresses vulnerabilities discovered in 7.0.33 fileupload 1.3.1 To download 7.6.0.4, please visit the following page: NetBackup 7.6.0.4 Download Links http://symantec.com/docs/TECH223695 This is a MAINTENANCE Release for NetBackup (as opposed to a Release Update) - it can be applied on top of NetBackup 7.6 GA or any 7.6.0.x. (If you are currently running 7.0, 7.0.1, 7.1, 7.1.0.x, 7.5 OR 7.5.0.x, you will need to upgrade to 7.6 GA before you can apply 7.6.0.4.) To check to see if your particular Etrack is resolved in NetBackup 7.6.0.4, please refer to these Release Notes and our updated EEB guide: NetBackup 7.6.0.4 Release Notes http://symantec.com/docs/DOC7450 Symantec NetBackup 7.6 Emergency Engineering Binary Guide http://symantec.com/docs/DOC6085 The NetBackup 7.6 Late Breaking News has also been updated to reflect newly released fixes in 7.6.0.4 for some of our highest visibility issues: NetBackup 7.6 Late Breaking News http://symantec.com/docs/TECH199999 Bookmark the NetBackup Product Landing Page to have these links and many more useful links handy: http://go.symantec.com/nb bit.ly/76LBN | APPLBN | 75LBN
NetBackup 7.5.0.7 (NetBackup 7.5 Maintenance Release 7) is now available!
(This is a crosspost from the Netting Out NetBackup blog) I'm very pleased to announce that the FINAL Maintenance Release for NetBackup 7.5 is now available! NetBackup 7.5.0.7 is the seventh (and currently planned to be last) maintenance release for NetBackup 7.5. It is a cumulative release containing fixes and content from 7.5.0.1 through 7.5.0.6. In addition, this release contains over 400 additional fixes (bringing the total fixes in 7.5.0.7 to well over 2000!) including the most commonly downloaded EEBs, several customer escalations, and internal engineering defects. NetBackup 7.5.0.7 includes the following proliferations and enhancements: VDDK 5.1 U1 JRE 7 Update 25 To download 7.5.0.7, please visit the following page: NetBackup 7.5.0.7 Download Links http://symantec.com/docs/TECH209024 This is a MAINTENANCE Release for NetBackup (as opposed to a Release Update) - it can ONLY be applied on top of NetBackup 7.5. (If you are currently running 7.0, 7.0.1, 7.1, or 7.1.0.x, you will need to upgrade to 7.5 before you can apply 7.5.0.7.) Please note that maintenance releases are CUMULATIVE - that means that 7.5.0.7 contains all product fixes included in 7.5.0.1, 7.5.0.2, 7.5.0.3, 7.5.0.4, 7.5.0.5 AND 7.5.0.6. If you are currently running NetBackup 7.5, you may apply the 7.5.0.7 maintenanace release without installing 7.5.0.1, 7.5.0.3, 7.5.0.4, 7.5.0.5 or 7.5.0.6. In fact, if you are still running NetBackup 7.5, we would HIGHLY encourage applying 7.5.0.7! To check to see if your particular Etrack is resolved in NetBackup 7.5.0.7, please refer to these Release Notes: NetBackup 7.5.0.7 Release Notes http://symantec.com/docs/DOC6695 The NetBackup 7.5 Late Breaking News has also been updated to reflect newly released fixes in 7.5.0.7 for some of our highest visibility issues: NetBackup 7.5 Late Breaking News http://symantec.com/docs/TECH178334 Note: Some of the fixes and functionality that were introduced in NetBackup 7.5.0.7 are not present in the NetBackup 7.6 GA release. Please review the recommended upgrade paths that are outlined in the following article to ensure that you do not lose any fixes or functionality when upgrading: About upgrade paths to the NetBackup 7.6 line of releases http://symantec.com/docs/TECH210461NetBackup Technical Information Updates: Deduplication FAQs
Speeding up deduplication Check here for new and updated technical articles (and videos) on NetBackup and NetBackup Appliances that have been vetted by a cross-functional content council of NBU product and technical support engineers. The first article (link above) takes a deeper dive into the NetBackup deduplication process. Read this article if you have ever wondered why: MSDP is always busy, even with no jobs running TLog processing takes days to complete DiskVolume is down You are getting Status Code 83, 84, or 2074 If you have feedback or questions on any of the articles, or if you have key topics or areas that you would like to see addressed, please comment and let us know. Our aim is to provide you with the most up-to-date technical information on the NetBackup issues that concern you most.
