Forum Discussion

EttinH's avatar
EttinH
Level 3
13 years ago

The requested FRS entry is unused

Hello all,

 

I have been stuck on this for a while now with now solution and this problem, so far, has occurred only on one machine.  When attempting to recover, in the last few seconds of the recovery I receive an error message:


-Cannot copy data from the recovery point to the destination.
--The requested FRS entry is unused (free, 0).

(UMI:V-281-3215-1010)

 

I was not able to find much help on the web either.  Any help would be much appreciated.

 

Symantec System Recovery 2011

Scenario:

System A has a recover point created on our central storage.
Hard drive of System A needs to be replaced
I have the hard drive connected to my system and properly partitioned and attempting to recover using the SSR console

note: I have successfully completed this exact same process a few times.  This is the first failure.

 

Backup and Recovery
Recovering
SSR 2011
System Recovery
Tip-How to
  • akihiro1's avatar
    akihiro1
    Moderator
    3 years ago

    If trying to restore C drive of System A, boot from SRD on System A and restore the recovery point for C drive.

  • EttinH's avatar
    EttinH
    Level 3
    13 years ago

    Sorry for the long delay, just super busy around here.  Anyway I did a CHKDSK /R /F on the source drive then created the image locally and transferred onto an external.  I was able to succesfully recover the image onto a new hard drive, so thank you very much for your suggestion.

    Above I mentioned that I stored the image locally.  This is because for some reason, I was not able to store the image on to an external drive.  It would fail every time and I'm not quite sure why.  But that's something I can easily avoid in the future.

     

    Thanks again!

    Regards,

    Ettin

  • EttinH's avatar
    EttinH
    Level 3
    13 years ago

    CHKDSK /F has been performed on new and old HDD.  A couple of errors on the old HDD were detected.  I'm running the recovery again and will provide updates on the end-result.

    • RKOER's avatar
      RKOER
      Level 1
      3 years ago
      Is this for where the backup is stored (external) or the drive that will be taking the restored image?