Forum Discussion

sv_jioo86's avatar
sv_jioo86
Level 3
6 years ago

NSS: Failed to contact master server

Hi team, I have a NSS 8.1.2 installed in Win 2016 Std.

I am trying to connect with a master server 8.1.2 with Windows 2008 R2. But I get this message:

Exception calling "Start" with "0" argument(s): "The specified executable is not a valid Win32 application."

  • sv_jioo86's avatar
    sv_jioo86
    6 years ago

    Hi JonHunt updating this post.

    We work with Veritas / Biomni support until they fix the problem. In the admincmd directory we found this files:

    E:\Program Files\Veritas\NetBackup\bin\admincmd>dir *. /p
    Volume in drive E has no label.
    Volume Serial Number is A83C-7AF6

    Directory of E:\Program Files\Veritas\NetBackup\bin\admincmd

    07/11/2019 09:08 AM <DIR> .
    07/11/2019 09:08 AM <DIR> ..
    10/08/2015 11:45 AM 0 -dv
    08/30/2014 01:07 PM 0 bpgetconfig
    11/28/2017 09:56 AM 0 bptestbpcd
    07/08/2014 09:19 AM 0 nbemmcmd
    02/14/2018 10:15 AM 0 nbstl

    This is the support summary:

    This was due to a 0 byte file called bpgetconfig which was in the admincmd directory.  Instead of running bpgetconfig.exe, it was trying to run the 0 byte file, which obviously wouldn't work (and rightly gave us an exception that it was not a valid application):

    "The specified executable is not a valid Win32 application."

    Logged here in our support db for future reference.

    Biomni Technical Support

     

  • CasperCreedy's avatar
    CasperCreedy
    Level 3
    6 years ago

    Hi, 

    With issues of connecting to a Master Server, I'd start by installing the NBU java client on the web server, to ensure you can connect to the master server from that machine. This will discount any network issues or addressing issues.

    Can you test this for me and let me know the outcome?


    Thanks

    Casper.

    • sv_jioo86's avatar
      sv_jioo86
      Level 3
      6 years ago

      Hi CasperCreedy I installed the nbu java console in the web server and test the connection to the master, all is working.

      At the side of NSS the message continue.

      Yesterday a made a test with other master server 8.1.2 with Win2012R2 and works.

      Do I need a PowerShell v3.0 in the Win2008R2?

       

      • CasperCreedy's avatar
        CasperCreedy
        Level 3
        6 years ago

        Hi, 

        Yes, Powershell v3.0 is a requirement for NSS. 

        Regards
        Casper.