Forum Discussion

manatee's avatar
manatee
Level 6
8 years ago

schedules disappear

NBU 7.7.3

last night i created two backup polices using calendar-based schedules which are supposed to run at 11pm. this morning when i checked none of them ran. then i noticed the policies have their schedules blank.

so i created a new one this time using frequency-based scheduling. same thing. the schedules are blank.

and when i go check it from CLI using ./nbpemreq -predict_all -date 04/07/2017 23:59:59 the new policies are not listed!

why is this? what is causing this?

  • This is a known issue and there is an EEB that is supposed to resolve it, however I've seen mixed results. The issue is when you open the policy and make changes to the scheduling. However, if you don't open the entire policy, you can make changes as you please with no issues. Just go to Policies in the GUI, find the policy you want to change, expand it so you see 'Attributes', 'Schedules', 'Clients' and 'Backup Selections'. Select schedules and it will show you the current schedules if any exist. Double click the schedule you want to edit or create a new one. Click 'Okay' when done and that is all. For some reason the admin console is having issues when you open the entire policy and make changes to the schedules.

    The EEB/ETrack was ET3893300 for 7.7.3. Again, I've seen mixed results with it.