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Ankit_Paul's avatar
Ankit_Paul
Level 2
24 days ago

Netbackup Installation failing  Error - ERROR: NetBackup Database Creation Failed!

 

Netbackup Installation failing  Error - ERROR: NetBackup Database Creation Failed!


Version: NetBackup_10.3.0.1_Win

06:49:43.985 [4552.4492] <4> NBDBsystem: Command exited with status: 0
06:49:43.985 [4552.4492] <4> create_nbdb_tablespace_directory: The NetBackup database tablespace directory creation complete [C:\Program Files\Veritas\NetBackupDB\data\nbdb].
06:49:43.985 [4552.4492] <16> DbConnection::Execute: (6848.3) Execute error: SQL - native=<1> sqlerror=<ERROR: directory "C:/Program Files/Veritas/NetBackupDB/data/nbdb/PG_14_202107181" already in use as a tablespace; Error while executing the query> sqlstate=<55006> retval=<2007143> nbdberror=<DB_ERROR_SQLUnknown(2007143)>
06:49:43.985 [4552.4492] <2> DbConnection::Execute: (6848.3) stmt=<CREATE TABLESPACE NBDB OWNER postgres LOCATION 'C:\Program Files\Veritas\NetBackupDB\data\nbdb'>
06:49:43.985 [4552.4492] <16> create_postgres_nbdb_tbspaces: Unable to execute sql statement "CREATE TABLESPACE NBDB OWNER postgres LOCATION 'C:\Program Files\Veritas\NetBackupDB\data\nbdb'", error 2007143
06:49:43.985 [4552.4492] <4> CreatePostgresDatabase: Exiting with rc = 29
06:49:43.985 [4552.4492] <16> create_pgnbdb: Failed to created PostgreSQL NBDB database.

NetBackup
Windows
  • kiyan's avatar
    kiyan
    Level 6
    23 days ago

    hi,
    is it a fresh netbackup installation, or Netbackup upgrade?you need to provide more details and what you have done or if any specific steps you have followed.

     

  • Ankit_Paul's avatar
    Ankit_Paul
    Level 2
    23 days ago

    This is a fresh installation. I started the installation through the wizard and towards the end it encounters the issue and rollsback 

    • davidmoline's avatar
      davidmoline
      Level 6
      23 days ago

      Hi Ankit_Paul 

      Can you share the entire install logs (should be in C:\Programdata\Veritas\installlogs)?

      Does the machine already have a PostgreSQL database installed for another purpose (which may be AWS related)?

      What version of Windows is this being tried on?

      The quick resolution may be to log a support case with Veritas and get them to review everything...

      Cheers