Greeting!
We changed IT managed service providers.
In Feb. 2024, during the transition, our subscription for our email archive in the Veritas Enterprise Vault expired before an export could be performed. I have old support ID, Entitlement ID, and Contract numbers.
Is our now-expired Enterprise vault retrievable?
Thank you!
Hello,
Contact Veritas Support: Since you have your old support ID, Entitlement ID, and Contract numbers, reach out to Veritas support directly. They might be able to assist you in reactivating your subscription temporarily or provide a solution to access your archived data.
Check for Local Backups: If your organization has been maintaining local backups of the archived data, you might be able to restore the emails from those backups.
Export Options: According to Veritas documentation, it is possible to export archived items back to their original mailboxes or to PST files even after the subscription has expired, but this typically requires access to the Vault Administration Console. pasco connect
Third-Party Services: There are third-party services that specialize in data recovery from Enterprise Vault. They might be able to help you retrieve your archived emails.
Best Regards
franktucker907
