timothyo
2 months agoLevel 2
Error Recalling from Secondary Storage
Hi, I'm getting an error recalling some files from secondary storage.
The error is
event id 6882
Unable to complete retrieval request
Failed to access file 'J:\Enterprise Vault Stores\EVstore01 Ptn5\2017\12-18\2\059\2059DB30C999293B54DA0D133FB8AC81~2D~6E9D4CD1~00~1.DVSSP'.
Reason: The system cannot find the file specified. (0x80070002)
Operation: READ
Reference: CNTFSStorageDeviceReader::LoadFile
The files exists in the CAB file in secondary storage. I can successfully recall the file if I manually copy the DVSSP file from the CAB into the location in the error. So the CAB and DVSSP file isn't corrupt.
Error is occurring with multiple files in different CAB files and partitions