Forum Discussion

nbu_rc_arinc's avatar
nbu_rc_arinc
Level 2
8 years ago

problem connecting flexsnap agent to cloudpoint server

Installed RHEL7 rpm without issue but registering agent fails. It seems like its trying to communicate with localhost opposed to the cloudpoint server? I'm missing something?

<snip>

Aug 23 12:14:41 ip-172-31-13-56.ec2.internal flexsnap-agent[6422] flexsnap.util: INFO - Starting serviceAug 23 12:14:41 ip-172-31-13-56.ec2.internal flexsnap-agent[6422] pika.adapters.base_connection: INFO - Connecting to ::1:5671 with SSL

Aug 23 12:14:41 ip-172-31-13-56.ec2.internal flexsnap-agent[6422] pika.adapters.base_connection: WARNING - Connection to ::1:5671 failed: [Errno 111] Connection refused

Aug 23 12:14:41 ip-172-31-13-56.ec2.internal flexsnap-agent[6422] pika.adapters.base_connection: INFO - Connecting to 127.0.0.1:5671 with SSL

Aug 23 12:14:41 ip-172-31-13-56.ec2.internal flexsnap-agent[6422] pika.adapters.base_connection: WARNING - Connection to 127.0.0.1:5671 failed: [Errno 111] Connection refused

Aug 23 12:14:41 ip-172-31-13-56.ec2.internal flexsnap-agent[6422] pika.connection: WARNING - Could not connect, 0 attempts left

Aug 23 12:14:41 ip-172-31-13-56.ec2.internal flexsnap-agent[6422] pika.callback: ERROR - Calling <bound method SelectConnection._on_connection_error of <pika.adapters.select_connection.SelectConnection object at 0x2823b90>> for "0:_on_connection_error" failed

<snip>

  • rlefevre's avatar
    rlefevre
    8 years ago

    Hello!

    Yes, it does look like it's trying to connect to localhost instead of cloudpoint. A configuration file needs to be created that tells the agent where to connect to. This command should create the necessary file:

    # (echo "[global]"; echo "target = myhost") >/etc/flexsnap.conf

    with "myhost" replaced with the hostname of your cloudpoint server. It looks like this step was missed in our documentation. Sorry for the confusion! We'll get it fixed soon.

    Ryan

  • rlefevre's avatar
    rlefevre
    Level 2
    8 years ago

    Hello!

    Yes, it does look like it's trying to connect to localhost instead of cloudpoint. A configuration file needs to be created that tells the agent where to connect to. This command should create the necessary file:

    # (echo "[global]"; echo "target = myhost") >/etc/flexsnap.conf

    with "myhost" replaced with the hostname of your cloudpoint server. It looks like this step was missed in our documentation. Sorry for the confusion! We'll get it fixed soon.

    Ryan

      • AlexMatts's avatar
        AlexMatts
        Level 6
        8 years ago

        Hello, Dirk_Ehlers and nbu_rc_arinc –

        Thank you for this update. I am pleased Veritas was able to identify a fitting solution.

        If additional issues arise with your implementation of CloudPoint, please freely contact myself or rlefevre via the VOX community.

        Kindly – Alexandra Matthiesen, VOX Community Manager

    • AlexMatts's avatar
      AlexMatts
      Level 6
      8 years ago

      Hello –

      Thank you for reaching out to the CloudPoint team via VOX, nbu_rc_arinc. And of course, thank you for seeking a solution, rlefevre.

      Once the fix is figured, I'd welcome an update upon this Discussion thread.

      Kindly – Alexandra Matthiesen, VOX Community Manager