Unable to quiesce an application and granularity of logs
Hi!
When I try to make backups of VMware virtual machines (guests), it always fails with the following error:
Final error: 0xe000959a - An attempt to take a snapshot of a virtual machine failed because it was unable to quiesce an application.
I have had an active support case with Dell for nearly a year due to this instability, without getting any further.
Since the jobs seem to abort when one machine fails to make a snapshot, I divided my jobs into three groups -
such that I have a backup job for Windows-guests, Linux-guests and FreeBSD-guests. They all fail with the same
error message. One of my problems is that the log doesn't tell me which particular guest it was unable to make
a snapshot of. Is there a simple way to find this? I can browse through all my VMware guest logs in vCenter, but
that takes a lot of time.
Whether it fails or succeeds is random, and I can't find any pattern in which machines cause the job to fail.
So, my question is whether this is a known issue, and if there's a way to quickly find which guest caused the job
to stop?
Hi ,
If it is failing on random guest intermittently please try doing the following
1 Try taking a snapshot by using the vSphere client as (quiesce checked, snap memory unchecked) and check for logs. You can continue to test this way. No need to run backups.
2 You can also look in the Summary tab of the virtual machine in the vSphere client and it will tell you whether the VMware Tools are up-to-date or not. If VMware tools are not upto date please update them.
Moreover if it is random & if on most of occasion if it is working , then looking logs on vsphere for those random failure should help you with some information ,but looking at this I don't think could be an issue with backup exec
Thanks