Error V-79-100000-11223 VSS Snapshot Error

I am using Backup Exec 2014 - Server Version is 14.1 Rev. 1786 (64 Bit)

I created a backup job on a new server with the standard Full/Incremental backup set.

I did *not* select the Snapshot Option - that tab is completely blank.

When I run the job, I get:

- Snapshot Technology: Initialization failure on: "\\IGSBACEBGS017.gs.doi.net\Shadow?Copy?Components". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11223 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected cannot snap this volume.  Some reasons for this could be:

- The snapshot provider that you selected does not support the volume that you are trying to snap.  Try selecting the default snapshot provider, and then run the job again.

 -A disk with a size greater than 63 terabytes or a 4K sector disk may exist on your computer. These types of disks can cause VSS to stop unexpectedly when it creates snapshot

This server is 72 Terrabytes (native) but with formatting and RAID it shows as a 60 TB drive.

The sector size is the standard 512.

How can I back up my share?  Doesn't Symantec Backup Exec work on large drives?  Why does it try to force the snapshot option even though it is not selected?

Thanks in advance for your help!!!