Forum Discussion

maliseet's avatar
maliseet
Level 3
2 months ago

Cannot mount the windows PE image (SDR creation)

I'm trying to create a new simplified disaster recovery (SDR) disk (on 2 machines, actually).  I get the error, "cannot mount the windows PE image.  You may have insufficient privileges for the storage location C:\Users\<account>\AppData\Local\Temp\SDRStaging"

I'm even running Backup Exec logged in as the service account we use for Backup Exec, and I'm running BE as an admin.

Thoughts?

Server 1:  BE Version 16.0, 1142.1659, Windows Server 2016
Server 2:  BE Version 20.6, 1188.2718, Windows Server 2016

Backup Exec
sdr
  • kf2013's avatar
    kf2013
    Moderator
    29 days ago

    https://vox.veritas.com/discussions/backup-exec/simplified-disaster-recovery-disk-image-failure/871447

    • maliseet's avatar
      maliseet
      Level 3
      12 days ago

      Thanks, but I tried that and it still didn't work.

       

      Also:  sorry for the late reply, but I never got a notification that there was a reply here.  I may need to update my settings I guess