Cancel pending - hangs forever.
Hi,
I have a job that was running but there was no data coming in so I thought I would cancel it and restart the backup exec agent on the server being backed up. But when the job is caceled it goes into cancel pending mode and does nothing. Just hangs in cancel pending.
This happens a lot of the time and is wildly annoying so I thought maybe someone knows how to stop the job.
Restarting the backup exec services on the media server is not an acceptable solution since there is another job running there that takes 12 hours and is already 4 hour into its run.
Best regards,
Agust.
Hi there,
It's quite possible that the job is waiting for something to complete before the job completes. Unfortunately, this never seems to happen, and it looks like it has been around for a while (I have seen it in 11d, 12.5 and 2010!).
The best things I could suggest would be to update your BE media server with available patches (upgrade to BE 2010 R3 if you aren't already running it) and push these updates out to the remote servers you might have. If this doesn't work, then go to the actual job itself and open it up...check what server it was on when you cancelled the job and then restart the RAWS agent on it. This should cancel the job and fail it, depending on whether or not it is your media server.
Thanks!