Forum Discussion

louie7600's avatar
louie7600
10 years ago

"Browse Failure" when choosing VMware tools iso

Hello all, any help would be greatly appreciated.

I am trying to do a "convert to virtual machine from point in time" in Backup Exec 2012.

I almost get through the whole setup sucessfully, I point to my ESX/Vcenter and choose a datastore. 

Now on the final step, i click the browse button beside the "Full path of VMware tools ISO image:"

and i get the following error:

"Browse Failure

Failure to browse "XXXXXXXXXXXXXXXXXXX"

The directory or file was not found, or could not be accessed."

 

Now the first thing i'm noticing is it is trying to browse our old domain/FQDN.

 

Is there any way of choose a new browse location?

2012
Backup and Recovery
Backup Exec
Restore
Virtualization
Windows Server (2003-2008)
  • pkh's avatar
    pkh
    10 years ago

    1) Try targeting a VM host and not the vCenter server.

    2) Try typing in the path to the ISO image.

  • pkh's avatar
    pkh
    Moderator
    10 years ago

    1) Try targeting a VM host and not the vCenter server.

    2) Try typing in the path to the ISO image.

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Verbatim from the guide:-

    The path should be accessible with the default credentials. The path should also be local to the Backup Exec server.

  • InveraweD's avatar
    InveraweD
    Level 1
    4 years ago

    Hi Louie, 

    Did you manage to solve this, I have the same issue and cannot for the life of me find where I can manually enter the DeviceName?  I am trying to access local machine which is my VMHOST and also my BE Media Server. 

     

    thanks Derek 

    • Marianne's avatar
      Marianne
      Level 6
      4 years ago

      InveraweD 

      This 2015 post was about the path to VMware tools and was solved.
      There is no device name applicable.

      Please start a new discussion with details of your environment.