Avoid Exception Error "Remote Agent not detected" when using NAS
Server: Backup Exec 2015
Client: NAS
Issue: Successful completion with Exceptions "Remote Agent Not Detected"
In our environment, we are taking backups successfully from NAS boxes. But after the sucessfull completion of the Backup job, there are errors thrown with Exceptions as "Remote Agent not detected".
Knowing that the NAS boxes added as a client of File Server Type, which does not have remote agent, why is it checking for a remote Agent, and how to avoid this Exception.
Exceptions from the job:
Backup- nas1V-79-57344-3844 - The Backup Exec server was unable to connect to the Remote Agent on machine nas1.
The Backup Exec server will use the local agent to try to complete the operation.
V-79-57344-65277 - Snapshot Technology: Initialization failure on: "\\nas1\data". Snapshot technology used: No.
Remote Agent not detected on nas1.