Hi Guys
Many people and myself many times came through this error
i have also locked the call to symantec and ask on forum , they told me the same.
when i ran the command vssadmin list writers
it gives Microsoft Exchange Writer: Retryable Error
, i have checked many symantec tech notes on it .
and in short i summarised it that we have to reboot the exchange server
Find the TECH NOTE here
http://www.symantec.com/business/support/index?page=content&id=TECH181190
Cause
This issue is normally caused because the “Microsoft Exchange Writer” is not working properly. You can verify its status with the “vssadmin list writers” command:
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {2999e0a2-76fa-4a2a-a0e5-16094458a1b6}
State: [1] Stable
Last error: No error
The Status must be “Stable” unless a snapshot is being taken. If the status is different than “Stable” (for instance “Waiting for completion”) and any snapshot is not being taken, it means that the writer is not functioning properly.
If the Exchange backup is performer on the passive node, the writer used is called “Microsoft Exchange Replica Writer”
Solution
Contact Microsoft support to solve issues with the Exchange Writer. Sometimes this issue is solved rebooting the Exchange server or restarting the Exchange Services on the effected client.
If the Exchange databases are stored in a smart disk array, the writer can be developed by a third company, so verify who creates the snapshot with the following command:
C:\>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
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